"To understand what is going on in the world, you need to see the world - Aerin Lauder"
TRAVEL AGENTS ASSOCIATION NEW ZEALAND
The Travel Agents’ Association of New Zealand (TAANZ) is a self–regulating trade organisation representing the travel agent, travel broker and tour operator distribution system in New Zealand. TAANZ and its members promote the use of an Accredited Travel Advisor; quality standards, ethical business practices, safe travel, unbiased options and professionalism.
TAANZ works with its members to promote a Code of Ethics and Practice, and to stimulate, encourage and promote the desire to travel. They also work with ServiceIQ to train staff in the skills required for the 21st century – customer relations, selling skills, e-commerce, new technology, the law and the travel industry.
All members must meet strict membership and financial criteria by TAANZ. All members participate in the TAANZ scheme for the protection of the consumer.
All Independent Travel Advisors are approved members of TAANZ, you can click here to refer to the TAANZ website.